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Bill Hodghead

I’m often asked to help people improve the value of their root cause analysis (RCA). Here’s my most common advice. I include a RCA process to improve your software development and advice to make your analysis more effective. Summary Background After a production issue, RCA is the process to get to its root, fix that root […]

This post is part of a series on functional testing using the test pyramid. Also called “system” testing. Purposes Verifies the key customer experiences of the software. Who defines the test? Who codes the test automation? What to test? Best practices Measures of success Maturity levels Experiences Engineers at each company asked, “Why so few […]

This post is part of a series on functional testing using the test pyramid. Purposes Who defines the test? Who codes the test automation? What to test Best practices Measures of success Implementation measures Success measures Maturity levels Experiences One of the companies produced “integration” tests for every component — which were clearly component tests. […]

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