It's no secret that healthcare is becoming increasingly consumer focused. Patients want better, more-convenient access to their healthcare. The bar is rising. The industry transforming. How is your organization keeping up?
What We Do
We help hospitals, clinics, assisted living facilities, health plans, health systems, pharmaceutical, and medical technology firms reimagine how they do business with a patient first perspective allowing physicians and medical staff to do what they do best –taking care of their patients.
Success Stories
News You Can Use
Value creation
Working alongside our clients to evaluate current technology and software value drivers and opportunities for improvement. Our industry professionals work with client teams in areas such audit and compliance from both a customer, business and technology lens, post-merger integrations and cost optimization.

Digital Modernization strategy and implementation advisory
In partnership with our clients we help with opportunity identification, modernization strategy, provision of Architecture and associated execution roadmaps and guidance.

Operational and supportability efficiency assessments

  • Operational cost optimization planning, opportunity for improvement assessment and execution plan to help realize value.

  • Provide clients with thought leadership and best and current proven practices on leveraging new data- driven insights.

  • Helping clients bridge the digital divide and their associated legacy support models as well as increasing the compliance to a higher focus on regulatory and compliance drivers.

Technology Adoption and Change Management
Develop associated adoption plans for technology modernization programs, that include new customer support models and software strategy organizational impact advisory.
With decades of knowledge, excelling at tying software strategy and delivery execution together, Crosslake helps clients navigate growing regulation, disruptive technology and digitization within the telecommunications and media services sectors.
Learn more about our Crosslake Services
Deployment Readiness
A healthcare technology-enabled service provider was planning to market its technology platform as a product. The company was in process of finalizing go-to-market plans but had concerns about the ability of the technology to scale and the ability to effectively support the technology as a product. Crosslake determined the architecture was scalable; however, the operational capability to support the launch was insufficient. Crosslake worked with the company to build up the support capabilities and operational backlog of items necessary to effectively support new customers.

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What we can do for you:
What makes Crosslake different? Russ Albright, Founder and Senior Advisor
Get in touch with us about to learn more specifically how we can support your business and customers. We're available by phone at 425-409-9412 if you prefer!